# Make insurance decisions and records attributable

Evaluate the controls around the insurance services you provide. Keep preparation, producer decisions and carrier actions distinct, with the appropriate authority at each step.

## Facts and evidence
Review the source of a proposed fact, its confirmation and any stale answers or discrepancies. Underwriting snapshots preserve the information used to prepare a package; they do not establish a carrier's decision.

## Authority and approval
Confirm who can prepare, review, submit, bind and issue in the relevant workflow. Quote comparisons and asserted underwriting ranges are not offers of coverage. Carrier submission remains with the authorized professional.

## Service and financial records
In a walkthrough, examine renewals, certificate requests, claims activity, commission reconciliation and money-related approvals. Confirm capture, delivery, retention and export behavior for the services in scope.

## Review your agency's requirements
[Talk with us](/contact) about your workflow and [review Security & Control](/trust). Evaluate the controls alongside your own access, recordkeeping and oversight policies.